The state of EV charging networks and services—2025 edition survey, conducted by VISASQ/Coleman, an independent, third-party expert network service provider, provides a high-level overview of the EV charging landscape, and uncovers current trends affecting the industry.
500 fleet, workplace, and multi-unit property survey respondents from the US and Canada answered a variety of questions on subjects ranging from situational issues to network connectivity to business goals achieved and more.
Take a look at some of our key findings below, or skip to the end to download the full report.
- The benefits of electrification extend beyond sustainability.
Seventy three percent of respondents shared that becoming more sustainable was the top goal achieved with electrification. Fifty seven percent enabled satisfied drivers, 55% provided an amenity that drives productivity, and 52% reported lowering fuel costs.
Workplaces and multi-unit properties listed the same top 3 goals achieved. Notably, 51% of fleets answered that meeting regulatory requirements was one of their best outcomes.
- Ease of use is the most important factor in EV charging solutions, followed by uptime and support.
Ninety-five percent of all survey respondents rated ease of use somewhat or very important. Similarly, 91% of respondents stated that uptime is somewhat or very important, closely followed by support at 89%. Analytics ranked lower overall at 70%.
There were a few notable differences per sector. Seventy-seven percent of fleet respondents ranked analytics higher in importance as compared to the other segments. Comparatively, 94% of workplaces rated support as the most important factor when evaluating EV charging solutions, with 52% reporting it as highly important. Ninety four percent of multi-unit properties valued ease of use the most.
View the full results
Interested in learning more about network reliability and recovery?
The state of EV charging networks and services—2025 edition survey provides a wealth of insights on what decision-makers are looking for in the fleet, workplace, and multi-unit property spaces. Regardless of industry segment, respondents have clear, strong preferences for easy-to-operate, reliable EV charging solutions. To view the full survey results, download the report.
